Looking to build your career with a global leader in advanced manufacturing technology? TRUMPF is hiring a CT Software Support Engineer, offering a competitive salary ranging from $52,000 to $85,000 per year. This is an excellent opportunity for professionals who enjoy solving technical challenges, supporting innovative software solutions, and working in a collaborative, technology-driven environment. If you’re passionate about software support and customer success, this role could be your next career move.
Job Overview
| Field | Details |
|---|---|
| Company Name | TRUMPF |
| Role | CT Software Support Engineer |
| Qualification | Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (or equivalent experience) |
| Job Location | Connecticut, United States |
| Salary | $52,000 – $85,000 per year |
| Work Type | Hybrid / On-site (depending on business requirements) |
| Job Type | Full-Time |
| Job Level | Entry Level / Associate |
| Industry | Industrial Machinery Manufacturing / Software & Automation |
Job Description
Software Support Engineer is responsible for supporting TruTops Software. The TruTops Software is a technology-oriented programming system with integrated know-how from the field of sheetmetal working.
Duties & Responsibilities
- Technically support TruTops software (CAD/CAM software) via phone and on site when needed.
- Consult with customers about software system design and maintenance.
- Troubleshoot software related problems.
- Accurately report technical conditions and information from the customer.
- Communicate with engineers, programmers and others to obtain information on project limitations and capabilities, performance requirements and interfaces
- Perform required work with minimal supervision.
- Travel up to 15%, including overnight travel. Travel throughout North America is required, some international travel.
Experience
- Excellent communication skills, as well as, telephone etiquette.
- Ability to communicate patiently and diplomatically is mandatory.
- Must have a professional customer service attitude.
- Ability to work both independently and in a team environment.
- Solid Computer / IT background.
Education
- BA in Information Technologies or similar degree or formal training in systems support (e.g. Microsoft training) desired.
Selection Process
- Submit your online application.
- Resume and application screening.
- Initial HR or recruiter interview.
- Technical interview with the hiring team.
- Final interview with department management.
- Reference and background verification.
- Receive the official job offer.
How to Apply
- Visit the official TRUMPF Careers website.
- Search for the CT Software Support Engineer position.
- Review the job description and eligibility requirements.
- Click the Apply button.
- Create or sign in to your applicant account.
- Upload your updated resume and any required documents.
- Complete the application form and submit it.
- Monitor your email for updates regarding the recruitment process.
