Citizens Bank is offering an exciting opportunity for a Software Engineer I in Johnston, Rhode Island. This role is a strong fit for early-career technology professionals who want to build software solutions in the banking industry while gaining access to professional development, training, and technology-focused career growth opportunities. Citizens highlights software engineering as a key part of its technology organization, with opportunities to work with modern technologies and collaborate across teams.
Job Overview
| Field | Details |
|---|---|
| Company Name | Citizens Bank |
| Role | Software Engineer I |
| Qualification | Bachelor’s degree in Computer Science, Software Engineering, or a related technology field; relevant programming and software development knowledge |
| Job Location | Johnston, Rhode Island, USA |
| Salary | $90,000–$110,000 per year |
| Work Type | Full-Time |
| Job Type | Permanent / Employee |
| Job Level | Entry Level / Early Career |
| Industry | Banking & Financial Services |
Job Description
We are seeking a motivated and curious AI Software Engineer to help build and support next-generation AI solutions, including Agentic AI capabilities that can plan, reason, and complete tasks using tools and workflows. This is an excellent opportunity for a recent college graduate or early-career engineer with a passion for artificial intelligence, software development, and solving real-world business problems.
Working alongside experienced engineers and AI specialists, you will contribute to the design, development, testing, and deployment of AI-powered applications that improve customer experiences and business operations while learning modern AI engineering practices.
This is not a Remote position but 4 days in the office and 1 Hybrid
Key Responsibilities
AI Application Development
- Assist in designing, developing, and testing AI-powered applications and intelligent workflows.
- Build and integrate APIs, internal services, and data sources that support AI solutions.
- Help develop AI agents capable of completing business tasks using large language models (LLMs) and workflow orchestration tools.
- Participate in improving the reliability, quality, and performance of AI applications.
Software Engineering
- Write clean, maintainable, and well-tested code using modern software engineering practices.
- Contribute to cloud-based applications and backend services.
- Support CI/CD pipelines, testing, monitoring, and deployment activities.
- Troubleshoot issues and participate in debugging and performance improvements.
Learning & Innovation
- Learn emerging AI technologies, including large language models, Retrieval-Augmented Generation (RAG), prompt engineering, and AI agent frameworks.
- Experiment with new tools and techniques to improve AI capabilities.
- Participate in code reviews, design discussions, and team knowledge sharing.
Collaboration
- Work closely with software engineers, product managers, architects, and data teams to deliver AI solutions.
- Help translate business requirements into technical solutions.
- Contribute ideas and continuously improve development processes.
Security & Responsible AI
- Follow secure coding practices and organizational security standards.
- Help ensure AI applications protect sensitive information and comply with company policies.
- Learn and apply responsible AI principles when developing AI solutions.
Preferred Qualifications
- Bachelor’s degree in computer science, Software Engineering, Data Science, Artificial Intelligence, or a related field.
- Internship, research, academic, or personal project experience developing software applications.
- Familiarity with Python and an interest in learning additional programming languages as needed.
- Basic understanding of REST APIs, object-oriented programming, and software development fundamentals.
- Exposure to cloud platforms (AWS, Azure, or Google Cloud) through coursework or projects is a plus.
- Coursework or hands-on experience with machine learning, generative AI, or large language models is preferred.
- Familiarity with Git and collaborative software development practices.
- Strong analytical, problem-solving, and communication skills.
- Eagerness to learn new technologies and grow in a collaborative environment.
Experience with any of the following through coursework, internships, research, hackathons, or personal projects:
- Python AI frameworks such as Lang Chain, Llama Index, or similar tools
- Prompt engineering or LLM application development
- Retrieval-Augmented Generation (RAG)
- Docker or containerization
- SQL and relational databases
- JavaScript, Java, or Go
- GitHub Actions or CI/CD concepts
- AI coding assistants such as GitHub Copilot or Cursor
What Success Looks Like
- Successfully contributes to AI projects while growing technical expertise.
- Delivers reliable, well-tested code and collaborates effectively with teammates.
- Continuously learns new AI technologies and applies them to solve business problems.
- Demonstrates curiosity, initiative, and a willingness to take on new challenges.
- Helps build AI solutions that improve customer experience and business operations.
Selection Process
- Submit your online application and resume.
- Application and qualification screening by the recruiting team.
- Complete an initial interview or assessment, if requested.
- Participate in technical and/or behavioral interviews.
- Meet with the hiring team for a final interview.
- Receive a job offer, subject to applicable pre-employment requirements.
How to Apply
- Visit the official Citizens Bank Careers website.
- Search for Software Engineer I and select the Johnston, Rhode Island position.
- Review the complete job description and eligibility requirements.
- Click Apply and create or sign in to your candidate profile.
- Upload your updated resume and provide the requested information.
- Submit your application and monitor your email for further communication from the recruiting team.
