Motion Industries is seeking motivated and customer-focused individuals to join its team as Customer Service Representatives (CSR) in Anchorage. This opportunity is ideal for candidates who enjoy helping customers, solving problems, and working in a fast-paced industrial environment. The role offers competitive hourly pay, career development opportunities, and the chance to work with a company known for delivering quality products and services across multiple industries. If you are looking for a stable career with growth potential, this could be an excellent opportunity.
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
Job Duties
Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries’ gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
Partners with Account Representatives to ensure customer satisfaction.
Expedites backorders. May pull inventory and prepare order for shipment to customer.
May handle customer returns.
Performs other duties as assigned.
Education & Experience
Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
Knowledge, Skills, Abilities
Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Product knowledge is preferred.
Must be eligible to participate in the DoD Skillbridge program
Selection Process
Application Submission
Resume Screening
Initial HR Interview
Skills & Customer Service Assessment
Managerial Interview
Final Selection & Offer Letter
How to Apply
Visit the official Motion Industries careers page
Search for CSR openings in Anchorage
Review the job description and eligibility requirements
Create an account or log in to your profile
Upload your updated resume and required details
Submit your application
Wait for confirmation and further communication from the recruitment team
P.S. Karthik is the Chief Editor of Studentscircles. With over 12 years of experience in the educational news industry, he specializes in bridging the gap between campus life and the professional world. Having helped thousands of students navigate the US job market, Karthik’s mission is to turn complex academic news into actionable career opportunities.
