Are you passionate about building innovative software solutions and solving real-world technical challenges? Serco is looking for a talented Software Engineer to join its growing team in Herndon, Virginia. This is an excellent opportunity to work on meaningful projects, collaborate with experienced professionals, and advance your career in a dynamic and technology-driven environment. If you have a strong software development background and enjoy working in a collaborative setting, this role offers competitive compensation, professional growth, and the chance to make a real impact.
Job Overview
| Field | Details |
|---|---|
| Company Name | Serco |
| Role | Software Engineer |
| Qualification | Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent experience) |
| Job Location | Herndon, Virginia, USA |
| Salary | $78,000 – $130,000 per year |
| Work Type | Hybrid / On-site (depending on project requirements) |
| Job Type | Full-Time |
| Job Level | Entry Level |
| Industry | Information Technology / Defense & Government Services |
Job Description
Serco North America is seeking an Entry-Level ServiceNow Developer to support the development, configuration, and enhancement of ServiceNow applications across mission-critical systems. This role is well-suited for a recent college graduate with a strong technical foundation and a desire to grow within enterprise platforms and IT Service Management (ITSM).
This position offers structured on-the-job training and mentorship, providing the opportunity to build hands-on experience with the ServiceNow platform while supporting the delivery of reliable, high-quality IT services.
In this role, you will:
- Assist in the development and configuration of applications on the ServiceNow platform using App Engine Studio
- Support implementation and customization of ITSM modules, including Incident, Change, and Request Management
- Develop and maintain ServiceNow components such as:
- Forms and fields
- Business rules
- Client scripts
- UI policies
- Workflows and Flow Designer solutions
- Participate in requirements analysis, solution design, testing, and documentation
- Collaborate with senior developers, system administrators, and functional stakeholders
- Troubleshoot issues and support platform enhancements and continuous improvements
- Follow ServiceNow development best practices, security standards, and Serco development methodologies
- Maintain documentation for developed solutions and configurations
To be successful in this role, you will have:
- U.S. Citizenship
- Bachelor’s degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related discipline
- Strong understanding of programming fundamentals and software development concepts
- Proficiency or coursework experience with JavaScript
- Basic knowledge of HTML, CSS, and web-based application concepts
- Familiarity with relational databases and data modeling concepts
- Foundational understanding of IT Service Management (ITSM) or IT operations principles
- Ability to learn new tools and technologies quickly
- Strong analytical, problem-solving, and communication skills
- Ability to work effectively both independently and as part of a team
Preferred Qualifications
- Academic, internship, or project experience with enterprise systems or SaaS platforms
- Exposure to low-code or no-code development platforms
- Familiarity with Agile or Scrum methodologies
- Experience consuming or building REST APIs
Selection Process
- Submit your online application.
- Resume and qualifications review.
- Initial recruiter screening.
- Technical interview and skills assessment.
- Hiring manager interview.
- Background verification and reference checks.
- Final selection and job offer.
How to Apply
- Visit the official Serco Careers website.
- Search for the Software Engineer – Herndon, VA position.
- Review the job description and eligibility requirements.
- Click Apply and create or sign in to your account.
- Upload your updated resume and any required documents.
- Complete the application form and submit it.
- Monitor your email for updates regarding the recruitment process.
