Now Hiring: GE Vernova Software Support in South Dakota ($100K/Yr)

GE Vernova is seeking talented and motivated professionals to join our growing team as Software Support Specialists in South Dakota. This is an exciting opportunity for candidates looking to build a rewarding career with a globally recognized organization focused on innovation and technology solutions. If you have a passion for software systems, problem-solving, and providing exceptional technical support, this role offers competitive compensation, career growth opportunities, and the chance to work in a dynamic professional environment.

Job Description

The Software Support Engineer will provide expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a digital focus.

Your Impact

• Troubleshoot and resolve complex technical issues across GE Digital solutions, ensuring seamless performance of cloud and on‑premise systems, connectivity, data flow, and integration with enterprise platforms.
• Support customers by diagnosing configuration, UI, communication, and software performance challenges, delivering clear technical guidance and building trusted relationships.
• Apply broad technical knowledge and established procedures to provide effective solutions while escalating appropriately and collaborating with senior team members when needed.
• Contribute to reliable 24/7 customer support by participating in on‑call rotations and providing timely, high-quality technical assistance.
• Work closely with cross‑functional teams to share insights, exchange technical information, and drive continuous improvement in customer experience.
• Strengthen team effectiveness by understanding how your work contributes to shared goals and proactively supporting colleagues in issue resolution.
• Deliver hands-on support on-site in Nydalen, Oslo, ensuring responsive, high-impact technical assistance where it matters most.
  

What Success Looks Like In This Role

The ideal candidate is a technically strong and service‑minded support engineer with experience in digital/EMS environments, excellent communication skills, and the ability to solve complex issues across modern software, cloud, and enterprise-integrated systems with:

• A background in Digital Customer Support Engineering with knowledge equivalent to a bachelor’s degree or similar practical experience.
• Experience working with EMS systems and confidence troubleshooting software, connectivity, and customer-side issues.
• Strong communication skills with the ability to clearly document, plan, and execute support activities.
• Familiarity with modern development and deployment technologies such as Docker, Jenkins, GitHub, Kubernetes, or Oracle (desirable).
• Hands-on experience with e‑terra or a willingness to rapidly learn and master GE‑specific tools and platforms.

Selection Process

• Application Review
• Initial HR Screening
• Technical Assessment
• Technical Interview
• Managerial Interview
• Final HR Discussion
• Offer Letter & Onboarding

How to Apply

• Visit the official GE Vernova careers page
• Search for the Software Support – South Dakota position
• Review the job requirements and responsibilities
• Prepare your updated resume and supporting documents
• Complete the online application form
• Submit your application and wait for further communication from the recruitment team