Looking to grow your career in customer relations and account management? Hexcel is now hiring an Account Representative in Pottsville. This opportunity is ideal for candidates who enjoy building strong client relationships, handling customer accounts, and supporting business operations in a professional corporate environment. With competitive pay of up to $66,000 annually, this role offers career stability, growth potential, and the chance to work with a globally recognized advanced materials company.
Hexcel is currently seeking an Account Representative for our Pottsville, PA, USA location. Hexcel Pottsville has a great plant culture valuing diversity, safety, and working together as a team to achieve strong results. We are looking for someone who is detail oriented, enjoys working cross functionally to solve problems, and loves a team environment. Full time benefits include health benefits, Employee Stock Purchase Plan, 401(k) with company match, paid sick time, paid holidays and paid vacation.
The selected individual will be responsible for but not limited to the following obligations:
Provide direct line of support to customer(s), as the key point of contact for the customer/supplier relationship. Communicate information, both written and verbal, in a clear, concise and professional manner.
Responsible for entry of customer purchase orders (POs), including flow down notes, into Hexcel’s ERP system, review and flow down of all contractual agreements for the POs, and price and lead time verification. Adhere to International Trade Compliance (ITC)/Legal obligations.
Develop and maintain positive internal relations and coordinate with various functions within the company to ensure Customer Service department needs, including customer requests, are handled appropriately and in a timely manner.
Request and assemble information provided by various departments to support RFQ/RFPs and entry of POs received from customers, both internal and external. Follow-up with customers to quoted materials and forecast requirements, and supply feedback to management in a timely manner.
Supply new/potential customers with Hexcel required documents and work with Credit Department to establish credit terms. Initiate customer claims (material and non-material) in Hexcel claim system and maintain status of claims for customers. Collect and analyze data on customer needs, buying habits, and trends to identify potential markets and factors affecting product demand.
Qualifications:
Bachelor’s degree from four-year college or university preferred.
Minimum 1-year related experience and/or training; or equivalent combination of education and experience preferred.
Proficient in the use of Internet, Microsoft Office Suite (WORD, Excel, Outlook, PowerPoint)
P.S. Karthik is the Chief Editor of Studentscircles. With over 12 years of experience in the educational news industry, he specializes in bridging the gap between campus life and the professional world. Having helped thousands of students navigate the US job market, Karthik’s mission is to turn complex academic news into actionable career opportunities.
