About Mphasis Off Campus Drive 2025
A leading applied technology services company, we innovate to deliver service excellence and successful outcomes across sales, delivery and development. With our strategy to be agile, nimble and customer-centric, we anticipate the future of applied technology and predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.
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Mphasis Off Campus Drive 2025 Details
| Company Name | Mphasis |
| Job Role | Tr Customer Support Officer |
| Job Type | Full Time |
| Job Location | Pune |
| Education | Any Graduate |
| Career Level | 0 – 2 Years |
| Salary | Pune |
| Company Website | www.mphasis.com |
Job Description For Mphasis Off Campus Drive 2025
- Respond to customer queries via inbound/outbound calls and emails within defined SLA’s
- Record interaction using client system with proper classification
- Refer Knowledge base and perform task as per defined process
- Follow up and closure of interactions to ensure customer satisfaction
- Passionate about customer service
- Comfortable with Rotational shifts, extended working hours and weekly offs.
- Candidate should clear the V&A and online typing tests
Who are we looking for?
- Graduate individuals with excellent communication skills/ Freshers – 6 months of experience in BPO Customer Service industry
- Analytical skills
Technical Skills:
- Operating the computer- Intermediate
- MS Office – Intermediate
- Avaya/Phone Operating skills – Beginner
- Fluent in Spoken and written English with effective Business Communication
- Communication in neutral accent over phone
- Active listening and probing skills
- Basic knowledge of Insurance
- Typing Speed 30 WPM
Mphasis Off Campus Drive 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Mphasis Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
