IBM is currently hiring a Forward Deployed Engineer in Durham, offering an exciting opportunity for professionals who want to work at the intersection of engineering, deployment, and client engagement. This role gives candidates the chance to collaborate directly with customers, product teams, and technical specialists while implementing advanced software solutions. If you enjoy solving complex technical challenges, working with enterprise systems, and contributing to real-world technology deployments, this position provides strong career growth potential along with a competitive compensation package. Role details and salary estimates are based on publicly available job and compensation information.
Job Overview
| Field | Details |
|---|---|
| Company Name | IBM |
| Role | Forward Deployed Engineer |
| Qualification | Bachelor’s degree in Computer Science, Engineering, Information Technology, or related field |
| Job Location | Durham, North Carolina, USA |
| Salary | $100,000 – $151,000 per year |
| Work Type | Hybrid / On-site |
| Job Type | Full-Time |
| Job Level | Entry Level / Early Career |
| Industry | Information Technology / Software & Enterprise Solutions |
Job Description
As a Forward Deployed Engineer, you will work directly with clients and internal IBM teams to help deploy, adopt, and operationalize strategic zTPS software offerings. This role combines hands-on technical work, client collaboration, and continuous learning.
You will work closely with IBM clients, product and engineering teams, and IBM field and account teams across pre- and post-sales motions to help clients move from initial proof of value to production-ready deployment and full value realization.
You will gain exposure to one or more of the following areas, with opportunities to specialize over time:
- AI-Assisted DevOps: watsonx Code Assistant for Z, Test Accelerator for Z, HashiCorp Terraform for Z
- AI-Driven IT Operations: IBM Concert for Z, watsonx Assistant for Z
- AI-Embedded Transaction Processing: AI Platforms and AI Toolkit (AI Optimizer) on Z with Spyre
- Automated Security Management: HashiCorp Vault for Z
The Forward Deployed Engineer role is for you if
- You enjoy deeply understanding how systems work, and you experiment, iterate, and keep going until something works.
- You have a bias for action, are resourceful, and can figure things out even when documentation is incomplete. People describe you as having tenacity.
- You are comfortable working with people or are excited to build that skill through client interaction.
- You are energized by the idea of using your engineering background to be a trusted partner to end users.
- You are open to ambiguity and see fast-moving environments as an opportunity to grow, influence, and be a change agent.
- You are highly organized, ownership-minded, and service-oriented.
- You consider yourself a lifelong learner and enjoy keeping up to date on the latest industry trends and techniques.
You do not need to know everything on day one. If this role excites you, but you don’t meet every requirement, we encourage you to apply.
What You’ll Do
- Communicate both technical concepts and business value to different audiences.
- Assist with pilots and proof-of-value engagements and help transition successful use cases into production and value realization.
- Work directly with the end client, planning for and executing implementation plans.
- Collaborate with the assigned IBM account teams who are responsible for ensuring the right client sponsors and champions are actively involved.
- Validate key performance measurements have been met upon successful implementation.
- Interact with IBM development labs to provide product feedback, shaping feature design, roadmap prioritization, and release quality.
- Engage as needed for product support.
- Contribute to and deploy reusable assets such as documentation, playbooks, scripts, and best practices to scale enablement.
Success in this role is measured by the team’s impact on client adoption and deployment outcomes, including :
- Supporting faster adoption by helping customers move deployments from weeks to days.
- Contributing to broad adoption across entitled clients, with most adopting within the first two quarters.
- Supporting the creation of client stories following completed engagements.
- Helping identify issues early and supporting timely resolution to reduce critical situations.
- Participating in a feedback loop between client deployments and product development.
Preferred Education
- Bachelor’s Degree
Required Technical And Professional Expertise
- Strong written and verbal communication skills.
- Comfortable working with global teams across time zones and cultures.
- Familiarity with both various project management methodologies (Agile, Waterfall), including sprint planning, retrospectives, and iterative delivery.
- Strong organizational skills and ability to manage dependencies across teams and anticipate risks in delivery.
- Experience with two or more of the following: Operating system administration skills (Linux, Windows, zOS), TCP/IP network and LDAP administration skills, APM solutions on IBM Z platform IBM CICS and/or IMS admin skills, Enterprise COBOL development skills e.g. read, write, modify, troubleshoot. Java development skills e.g. read, write, modify, troubleshoot
- Exposure to two or more of the following: OpenTelemetry (OTeL), Ansible Automation Platform, programming languages common to automation e.g. REX, JCL, YAML, working with Large Language Models and RAG models, working with Conversational AI, working with VS Code.
- Interoperating COBOL and Java within a zOS subsystem is a bonus.
Selection Process
- Application submission
- Resume screening
- Technical assessment or coding evaluation
- Technical interview round
- Behavioral / managerial interview
- Final HR discussion
- Offer and onboarding process
How to Apply
- Visit the IBM Careers portal
- Search for Forward Deployed Engineer – Durham
- Review job responsibilities and eligibility requirements
- Prepare an updated resume highlighting technical skills and project experience
- Complete the online application form
- Upload required documents and submit the application
- Track application status through the IBM careers dashboard







