About Amgen Careers 2024
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases.
Amgen Careers 2024 Details
| Company Name | Amgen |
| Job Role | Associate Engineer |
| Job Type | Full Time |
| Job Location | Hyderabad |
| Education | BE/ B.Tech |
| Career Level | 0 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.amgen.com |
Job Description For Amgen Careers 2024
Let’s do this. Let’s change the world. In this vital role you will be responsible for diagnosing and resolving Virtual Desktop related issues affecting end users, managing virtual desktops, and proactively supervising service health. They will work closely with the Virtual Desktop System Owner and Service Owner to troubleshoot sophisticated issues and continually refine support processes and related documentation.
Roles & Responsibilities:
- Provide VDI specific end user support for hardware, software, and network related issues, escalating to the Virtual Desktop System Owner and Service Owner as vital
- Respond to service requests and incidents, ensuring timely resolution and high user satisfaction
- Perform Virtual Desktop service operations including provisioning, termination, upgrades, and region migration
- Coordinate support activities with the Amgen Service Desk and other teams
- Track incidents, service requests, and related resolutions using the service management system
Basic Qualifications:
- Bachelor’s degree and 0 to 3 years of Computer Science, IT or related field experience OR
- Diploma and 4 to 7 years of Computer Science, IT or related field experience
Preferred Qualifications:
Must-Have Skills:
- Proficiency in desktop computer hardware and software troubleshooting in an enterprise Windows 10/11 environment
- Excellent customer service and communication skills
- Working knowledge of IT systems, including operating systems, software applications, hardware components, and network infrastructure
Good-to-Have Skills:
- Experience managing one or more Virtual Desktop solutions, including Microsoft W365, Amazon WorkSpaces, Citrix Virtual Apps & Desktops, VMware Horizon (W365 or Amazon WorkSpaces Preferred)
- Experience with desktop management software (Microsoft Intune preferred)
- Strong analytical and problem-solving skills
- Working knowledge of IT service management practices and tools
- Ability to manage multiple priorities and work under stress
Soft Skills:
- Excellent verbal and written communication skills
- High degree of initiative and self-motivation
- Ability to successfully manage multiple priorities
- Comfortable working both independently and in a team environment
Amgen Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Amgen Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
