Toast Careers 2024 | Assistant Manager

About Toast Careers 2024

Toast empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive, all-in-one platform, across point of sale, guest marketing, digital ordering & delivery, and payroll & HR

Toast Careers 2024 Details

Job Description For Toast Careers 2024

This role will provide a strong opportunity to demonstrate leadership skills in building and motivating a high performing team, and managing with metrics. You will be required to support various levels of the team problem solve, as well as act as an escalation point. The success of this role and team directly impacts Toast’s financials, and is a fantastic opportunity to make an impact. For the right candidate, this is a career-defining opportunity.

Key Responsibilities

• Need to manage a team of 5 – 10.
• Be on TOP of day-to-day escalations.
• Manage the ME close activities which are specific to AM role.
• Ad hoc projects as necessary.
• Review customer accounts to proactively communicate with customers and internal partners to ensure collection of all outstanding invoice totals
• Review, investigate, and resolve a steady volume of daily inbound cases
• Respond to customer account inquiries and follow through to resolution in a timely manner
• Work collaboratively with internal teams to ensure customers and their internal contacts are aware of outstanding balances
• Post customer payments, refunds, and deposits by recording ACH and credit card transactions
• Provide weekly reporting related to past due accounts and give recommendations for resolution
• Work closely with Care and Accounting teams to identify customer trends and behaviours
• Collaborate with other teams to identify and implement efficiencies in the collections process
• Consistently meet strict deadlines related to month-end close. 

Special Sauce (Nice to Haves)

• Prior experience with Netsuite, SalesForce, of other similar SaaS- based ERP and CRM systems
• Account experience a plus

Toast Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Toast Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.