About Razorpay Off Campus Drive 2025

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money.

Razorpay Off Campus Drive 2025 Details

Company Name	Razorpay
Job Role	Junior Associate – Customer Success Partner
Job Type	Full Time
Job Location	Bangalore
Education	Any Graduate/ MBA
Career Level	0 – 1 Years
Salary	Not Mentioned
Company Website	www.razorpay.com

Job Description For Razorpay Off Campus Drive 2025

The person will be responsible for managing and driving end-to-end operational activities of the startup and hybrid.

Roles & Responsibilities:

The person will be responsible to independently respond and coordinate with merchants after getting the context from account managers (wherever required) within defined SLAs.

Ensuring merchants are updated on the progress of the open tickets and take the tickets to logical closure/conclusion with the merchants.

To achieve the above, this person will have to coordinate with multiple support functions including but not limited to FinOps, Legal, Banking Ops, Biz Ops, Activations etc.

The person will have to support the account managers in the respective region.

A person should have excellent documentation and tracking skills including but not limited to excel, word, internal tools such as Freshdesk, Slack etc.

Should be able to think, understand the issue/problem statement and logically drive closure of tickets internally after coordinating with teams.

Will be responsible to update various forums and channels on progress of various tickets.

Mandatory Qualifications:

Good understanding of payment processes or similar complicated domains is preferred.

Exposure to working in a fast-paced, high-pressure, multiple stakeholder environment is a must.

Excellent Excel and Word skills with ability to learn new tools.

Good communication skills are a must. Ability to coordinate and manage senior stakeholders on the merchant/client side is a must.

Knowledge on freshdesk / ticketing management tools preferred

Razorpay Off Campus Drive 2025 Application Process

We wish you the best of luck in your Razorpay Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.