Razorpay Off Campus Drive 2025 | Analyst – Business Operations

About Razorpay Off Campus Drive 2025

Power your finance, grow your business. Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses – big and small – accept payments digitally with minimal effort and maximum ease. Razorpay has grown from being a payment gateway provider to a solutions-driven organization boasting of an extensive products suite to accept and disburse payments as well as raise capital and park money.

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Razorpay Off Campus Drive 2025 Details

Job Description For Razorpay Off Campus Drive 2025

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• Explore RazorpayX and its various app suites with first hand experience
• Handling of end-to-end merchant-related queries/concerns while also ensuring merchant satisfaction is met
• Report any merchant experience breakage on any front
• Ensure SLAs are met on Tickets and Chats as per the defined OKRs
• Consume and forward feedback to the respective channels along with suggestive measures, if any
• Coordinate and communicate with Product managers to resolve/enhance any product level asks/issues/bugs
• Work with the  Financial Operations team for day to day payouts status update and redundancies
• Work with different Razorpay verticals to close any pending mechant issues

Desired Skills and Experience:

• Have a knack of turning negative merchant experiences into a positive one
• Possess confident, articulate and professional spoken and written abilities
• Previously handled Merchant level communication, social media escalations, Merchant tickets and/or chats
• Able to quickly adapt to different needs that may arise
• Have the ability to take full ownership of the different tasks that will come your way

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Razorpay Off Campus Drive 2025 Application Process

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We wish you the best of luck in your Razorpay Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.