Tech Mahindra Off Campus Drive 2025 | Customer Success Associate

About Tech Mahindra Off Campus Drive 2025

Tech Mahindra offers technology consulting and digital solutions to global enterprises across industries, enabling transformative scale at unparalleled speed. With 150,000+ professionals across 90+ countries helping 1100+ clients, Tech Mahindra provides a full spectrum of services including consulting, information technology, enterprise applications, business process services, engineering services, network services, customer experience & design, AI & analytics, and cloud & infrastructure services.

Candidates Also Search : Tech Mahindra Recruitment

Tech Mahindra Off Campus Drive 2025 Details

Job Description For Tech Mahindra Off Campus Drive 2025

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We are actively seeking a dedicated and customer-focused professional to join our team as a Customer Service Executive, specializing in inbound call processes. The successful candidate will be responsible for handling incoming calls, addressing customer inquiries, and ensuring a positive customer experience.

*ELIGIBILITY*

• Minimum of 6 months of experience in inbound call processes within a customer service environment. Only Experienced candidates can apply.
• Excellent verbal communication skills with a clear and professional phone manner.- Strong problem-solving abilities and the ability to think on your feet.- Familiarity with CRM systems and call center software.- Ability to work in a fast-paced environment and handle high call volumes.- Customer-centric mindset with a commitment to delivering top-notch service.

Preferred candidate profile.

• Taking inbound calls.
• B2B inbound process.
• In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes)
• Experience resolving customer issues in billing,
• Excellent communication skills.
• The clarity in thought process (Able to articulate his/ her thought)
• Ability to handle tough situations with customers.
• Strong ability to multitask and take fast decisions independently.
• Willing to work in a 24*7 environment (Rotational shifts/5 Days a week).
• Customer Centric & Logical Thinking & Need to be Enough Spontaneous
• Ensure Timely & Professional Responses to all Queries.

Candidates Also Search: Tech Mahindra Careers

Tech Mahindra Off Campus Drive 2025 Application Process

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We wish you the best of luck in your Tech Mahindra Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.