About SquadStack Careers 2024
SquadStack is a Saas-Enabled Talent Marketplace for Sales, and our vision is to provide access to skilled work for anyone, anywhere. We help consumer businesses that sell high-ticket products and services across various market segments (Brokerage, Lending, Insurance, E-Commerce & Edtech etc.) to improve their sales conversions and funnel efficiency.
SquadStack Careers 2024 Details
| Company Name | SquadStack |
| Job Role | Support Associate |
| Job Type | Full Time |
| Job Location | Noida |
| Education | Any Degree |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.squadstack.com |
Job Description For SquadStack Careers 2024
As a Support Associate at SquadStack, you will be responsible for providing high-quality support to the agents working with us. Your primary duties will include:
- Utilizing your expertise in Zoho to assist agents with technical inquiries, troubleshooting, and problem resolution.
- Communicating effectively with agents via email, chat, and phone to provide timely and accurate assistance.
- Collaborating with other team members to escalate complex issues and ensure timely resolution.
- Participate in team meetings, training sessions, and continuous learning activities to improve product knowledge and support skills.
- Documenting agent interactions and resolutions.
- Adhering to company policies and procedures to ensure agent’s satisfaction
- Maintaining a positive and professional attitude in all agent’s interactions.
- Able to create dashboards and share weekly/monthly progress reports.
- Maintain SLAs/KPIs
Requirements:
- Versant 5 certification under Pearson Test.
- Minimum of one year’s experience working with Zoho.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Prior experience in Chat/email support or a related field is preferred.
- Should be proficient in Google Sheets/Excel
SquadStack Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your SquadStack Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
