Qualys Careers 2025 | Technical Support Engineer

About Qualys Careers 2025

Qualys, Inc. (NASDAQ: QLYS) is a pioneer and leading provider of disruptive cloud-based security, compliance and IT solutions with more than 10,000 subscription customers worldwide, including a majority of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and automate their security and compliance solutions onto a single platform for greater agility, better business outcomes, and substantial cost savings.

Candidates Also Search: Software Engineer Jobs

Qualys Careers 2025 Details

Job Description For Qualys Careers 2025

Candidates Also Search: Fresher Jobs

• Act as the primary technical contact for customers, ensuring timely resolution of technical issues.
• Provide in-depth troubleshooting and technical support for security applications and network environments.
• Collaborate with Development, QA, and Operations teams to diagnose and resolve product issues.
• Engage in customer relationship building to enhance satisfaction and retention.
• Document troubleshooting steps, resolutions, and best practices in the knowledge base.
• Work in a rotational shift schedule to provide 24/7 support coverage.

Qualifications & Skills:

Required:

• 1-2 years of experience in a technical support role.
• Strong knowledge of Networking, IT Security, SSL/TLS, OpenSSH, and Windows/Linux troubleshooting.
• Hands-on experience with Vulnerability Management and Web Application Security/Firewall applications.
• In-depth understanding of TCP/IP protocols and LAN/WAN infrastructures.
• Familiarity with common OS services like IIS, BIND, Apache, AD, WINS, Samba, SSH.
• Strong knowledge of firewall, Intrusion Detection System technologies, and Network Vulnerability Scanners.
• Excellent troubleshooting and analytical skills.
• Outstanding verbal and written communication skills.
• Bachelor’s degree in Computer Science or equivalent experience.

Preferred:

• Experience with packet capture review and diagnosis.
• Prior API support and knowledge of Regex.
• Familiarity with scripting languages such as Bash, Python, PowerShell.
• Understanding of major web servers (IIS, Apache, WebSphere, Tomcat, WebLogic) and enterprise platforms (Linux, Windows 2003/2008, Windows NT, Novell, Lotus Notes, Mac OS).
• Knowledge of Oracle and Microsoft SQL.
• Certifications like CCNA, MCSE, CISSP, CompTIA Security+, CEH are highly desirable.
• Experience with Salesforce, Jira, and other customer support and development tools.
• Willingness to work rotational shifts / US work hours.

Candidates Also Search: BE/ B.Tech Jobs

Qualys Careers 2025 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Qualys Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.