NCR Off Campus Drive 2024 | Customer Care Representative

About NCR Off Campus Drive 2024

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments.

NCR Off Campus Drive 2024 Details

Job Description For NCR Off Campus Drive 2024

• At an entry level, learns process and systems and applies this to the basic assignment/distribution of workload of CE’s in order to meet SLAs.
• Accepts and routes calls (high call volume)
• Gathers problem information and records data in desktop tools
• Monitors incident status and escalates cases that are not resolved in a specific timeframe
• Schedule customer installation activity
• Responsible for ensuring the customer’s entitlement of services
• Provide phone support on Retail products, systems and various software products
• Provide accurate and creative solutions to user problems of moderate nature to maximize product or system availability
• Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.

Functional Skills & Competencies:

Applies knowledge of:

• Problem routing, tracking and escalation procedures
• Advanced problem solving and troubleshooting skills
• Data entry software applications and related desktop tools
• Relationship building skills; Excellent communication skills, verbal and written as well as listening skills
• Possess strong customer service skills and be able to work in a dynamic team environment.

Education:

• High School/Diploma/Graduate or Equivalent.

Experience:

• 0-1 years of related experience.

NCR Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your NCR Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.