Innofied Off Campus Drive 2024 | Customer Care Executive

About Innofied Off Campus Drive 2024

Founded in 2012, Innofied, a full-circle product engineering & digital transformation company, helps its clients utilize the potential of technologies, from developing customized software to introducing new-fangled digital tools. With 6 offices worldwide, Innofied provides a trusted ground for companies to augment their productivity with the help of technologies. We deliver best-in-class solutions to a wide range of clients, including enterprises, agencies, silicon valley founders, and leading startups.

Innofied Off Campus Drive 2024 Details

Job Description For Innofied Off Campus Drive 2024

Innofied is looking for Customer Care Executives with excellent written and verbal communication skills. The ideal candidate must have exceptional relation building skills and must be self-starters possessing the ability to excel in a fast-paced environment. 

• Communicating with customers through various channels.
• Ensure customer satisfaction and provide professional customer support.
• Ensure effective communication and collaboration between team members, departments, and end clients
• Guiding new customers through the onboarding process.
• Acknowledging and resolving customer complaints in a timely manner by coordinating with relevant stakeholders.
• Ensuring compliance for internal and external projects. 
• Record and document customer interactions in a clear and organized manner. 
• Maintain project documentation, including project plans, schedules, meeting minutes, and reports. 
• Possessing excellent product knowledge to enhance customer support.

Requirements:

• Strong written and oral communication skills are a must. 
• Proficiency in MS Office / Google suite, with working knowledge of CRM platforms
• Proficiency in maintaining CRM and creating time-based reports.
• Knowledge of Web/Mobile Development Technologies (preferred)   
• Experience of Project Management Tools like Basecamp, Zoho Projects (preferred).

​Must Haves:

• Excellent English communication skills (verbal and written)
• Proficiency in Word, Excel, and Presentation skills
• Negotiation Skills
• Possess appropriate business acumen to excel in customer service.

Innofied Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY DIRECT LINK !

We wish you the best of luck in your Innofied Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.