Hexaware Off Campus Drive 2024 | Trainee

About Hexaware Off Campus Drive 2024

At Hexaware, we’re not just a global technology and business process services company; we’re a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

Hexaware Off Campus Drive 2024 Details

Job Description For Hexaware Off Campus Drive 2024

• Excellent verbal and written communication in English is must.
• Should have basic knowledge of ITIL process and international Client handling over the phone and email.
• Meet established service level metricsfor call response, technical support, and customer service.
• Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
• Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up, and resolution.
• Followand complete IT Service desk opening and closing checklists.
• Research and update knowledge base for solutions that can be used to provide first call or contact resolution.
• Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting.
• Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc. (It’s optional) to troubleshoot and resolve end-users laptops, desktops.
• Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner.
• Candidatesshould be open to work in 24*7 shifts environment CTC & Stipend 3.00 LPA & 15k for 3 months stipend amount Service Agreement 2yrs – 2 Lakh

Hexaware Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Hexaware Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.