Hexaware Careers 2024 | Executive

About Hexaware Careers 2024

At Hexaware, we’re not just a global technology and business process services company; we’re a community of 32,536 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 54 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

Candidates Also Apply : Hexaware Off Campus Drive

Hexaware Careers 2024 Details

Job Description For Hexaware Careers 2024

• Escalates customer issues appropriately and correctly.
• Demonstrates timely accurate and professional customer service.
• Maintains a positive and professional demeanor and portrays the company in a positive light.
• Demonstrates knowledge and use of departmental resources, policies and procedures.
• Maintains email handle time, while remaining friendly and informative (after call email to customers).
• Actively seeks solutions and identifies trends to appropriate personnel including possible solutions or suggestions.
• Demonstrates appropriate sense of urgency for customer responses.

Criteria:

• Should be ready to work in flexible shifts (US shifts majorly) – 24 7 process.
• Adherence to company policies, rules and regulations.
• To follow quality processes thoroughly using checklist standards.
• Excellent English communication skills.

Soft skills:

• Ability to effectively communicate his/her thoughts in a well-organized manner.
• Excellent, live writing skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back-and-forth conversation with a customer.
• Friendly and upbeat style.
• Ability to handle difficult or irate customers effectively.
• Ability to set expectations and deliver information in a positive and articulate way.
• Investigates and takes action to meet customer s needs.
• Solves routine problems effectively, gathering the information necessary from the customer.
• Professional and positive in interactions with others and can establish rapport quickly.

Hexaware Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Hexaware Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.