Flexera Off Campus Drive 2025 | Technical Support Engineer

About Flexera Off Campus Drive 2025

Flexera is a global software company that specializes in providing solutions for software licensing, software compliance, and application readiness. The company’s products and services are designed to help organizations manage and optimize their software assets, ensure compliance with licensing agreements, and streamline the software deployment process.

Flexera’s solutions cater to a wide range of industries, including healthcare, finance, manufacturing, and technology. The company’s offerings include software asset management, software vulnerability management, and software monetization solutions. Flexera aims to empower businesses to make informed decisions about their software usage, reduce costs, and mitigate risks associated with software compliance.

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Flexera Off Campus Drive 2025 Details

Job Description For Flexera Off Campus Drive 2025

In this role, you will focus on specified products, continuously learning to become an expert. You must manage multiple tasks and support cases, meeting required metrics and expectations. Excellent communication and interpersonal skills are essential for effective teamwork and collaboration. Your primary goal is to provide exceptional support to our B2B customers in cloud infrastructure and financial operations (FinOps). 

Responsibilities: 

• Provide exceptional technical support to customers and partners via chat, email, phone, and screen-share sessions
• Troubleshoot complex issues and provide timely resolution – issues may involve but are not limited to cloud environment services, API usage and errors, application performance, Cloud Cost Management, Security issues, Flexera SaaS application and/or configuration issues, and many more
• Create, maintain, and publish articles for Flexera’s Knowledge Base
• Communicate effectively with Product Management and Engineering regarding defects and enhancement requests
• Able to work hours that align with Flexera’s global customer base (APAC, EMEA, North and South America)
• Maintain product, platform, and industry knowledge necessary to offer outstanding technical support to customers
• Lead periodic internal team training as scheduled
• Participate in on-call weekend rotation, as needed

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Requirements: 

• Passionate customer orientation and dedication
• Strong analytical and problem-solving skills
• Possesses intellectual curiosity and eagerness to learn new technologies/skills
• Solid interpersonal skills: Excellent verbal, written, and listening communication skills in English; successfully conveys and receives intended messages while maintaining relationships
• Ability to handle multiple activities and prioritize activities based on customer Service Level Agreements (SLAs), while maintaining a sense of urgency to provide a positive customer experience
• Manage time, goals, and priorities to improve and add value continuously
• Comfort in a fast-paced environment where team success is encouraged
• Experience with at least one Cloud provided (AWS, GCP, Azure) 

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Preferred: 

• AWS Cloud Practitioner or Azure Fundamentals certification
• Familiarity with Container technologies (Kubernetes) 

Education: 

•  Bachelor’s degree in computer science, information technology or related field

Flexera Off Campus Drive 2025 Application Process

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We wish you the best of luck in your Flexera Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.