About Emerson Off Campus Drive 2024
Emerson is a leading global technology, software, and engineering company providing innovative solutions for customers in industrial and commercial markets. We help customers in the world’s most essential industries solve the biggest challenges of modern life. Every day, our global workforce fulfills our unified Purpose and lives out the Values we hold close as an organization: Integrity, Safety & Quality, Support Our People, Customer Focus, Continuous Improvement, Collaboration, and Innovation.
Emerson Off Campus Drive 2024 Details
| Company Name | Emerson |
| Job Role | Junior Engineer/Engineer-Customer Service |
| Job Type | Full Time |
| Job Location | Chennai |
| Education | BE/ B.Tech |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.emerson.com |
Job Description For Emerson Off Campus Drive 2024
Guarantee a positive customer experience and ensure quick and reliable processing of customer orders from Enquiry to invoice. Handle speedy and knowledgeable responses to assist customers at any stage of their order and proactively address any problems.
In this Role, Your Responsibilities Will Be:
- Review customer’s PO; to align with Emerson’s term & condition, trade compliance policy
- Prepare order check list, order screening form (TSF), trade and Checkpoint Screening.
- Assure orders are entered properly and accuracy and in conformance with the customer need and factory capabilities other groups.
- Timely acknowledgement of delivery and proactive updates to customer on the status of their orders.
- Review incoming orders and expedite orders to meet customer requests and achievement of Emerson service level goals.
- Monitor and update date management for sale order and backlog to meet customer requirement.
- Coordinate drop shipments from producing factories to destinations specified on order properly and timely.
- Expedite documentation submission and prepares certificates of Conformance/Origins.
- Prepare Order Acknowledgment, delivery order and/or packing list for shipment.
- Apply new customer as per guidelines in system.
- Prepare sale forecast and POR Sale report by period and monitor to meet target.
- Submit weekly and monthly inquiry, booking, backlog and shipment report.
- Answer customer phone calls expertly and consistently.
- Acts as a liaison to assure timely and efficient administration of orders.
- Resolve matters pertaining to order administration, completion and post order activities with in-house groups, overseas order admin, factories, suppliers and customers e.g. CN, goods return to factory and RMA
- Assure that the impact of change orders is appropriately communicated and driven both internally and externally.
- Provide timely response to order enquiry such as in those for pricing, lead time and order status.
- Acquire an understanding of Emerson Process Management products.
- Participate in continuous improvement activities.
- Perform any other duties and responsibilities as assigned
Who You Are:
- Attention to detail, hard worker, proactivity, Collaborative, willingness to interact.
- Ability to work under time pressure and multi-tasking.
- Strong analytical skills and ability to tackle problem.
- Excellent Customer sense
- Excellent verbal and written communication skills in English.
For This Role, You Will Need:
- Bachelor’s degree in engineering or equivalent experience in business administration or International Trade is a plus.
- 0 to 3 Years experience in customer service role.
Preferred Qualifications that Set You Apart:
- Good knowledge and proven practice of Customer Contract Review and Terms & Conditions.
Emerson Off Campus Drive 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Emerson Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
