About ACT Fibernet Careers 2025
ACT (Atria Convergence Technologies Ltd.) was born out of a vision to become the most admired in home entertainment, education, and interactive services provider in India. Today, we are closer than ever to realizing it. Based in Bangalore, we serve a number of cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, Delhi, Rajasthan, Uttar Pradesh and Gujarat. We are one of the country’s most renowned cable and broadband company, bringing state-of the art services to more than 3 million happy homes (Fibernet, Digital TV, HDTV).
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ACT Fibernet Careers 2025 Details
Company Name | ACT Fibernet |
Job Role | Network Engineer |
Job Type | Full Time |
Job Location | Chennai |
Education | Diploma/ ITI |
Career Level | 0 – 1 Years |
Salary | Not Mentioned |
Company Website | www.actcorp.in |
Job Description For ACT Fibernet Careers 2025
Responsible for 100% customer Service and maintenance of network element on field in the designated area
Roles & Responsibilities
- Assume overall responsibility for ensuring 99.99% Customer Uptime
- Ensure that the switches in the network are maintained as per norms
- Ensure support for timely connectivity for all the cross functional teams
- Maintain the network database and submit the required report to the reporting manager on regular intervals
- Attend customer complaints on field and give quality resolution within the TAT
- Provide timely resolution of technical complaints through analysis/ trouble shooting
- Monitor NMS through relevant application and take appropriate action based on the events
- Analyze repeat complaints and ensure implementation of corrective measures through escalations if required
- 100% compliance on safety and cardinal rules
- Responsible for process adherence
- Provide structured feedback to management to provide permanent solutions to improve service level
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Must Have
- Graduate/Diploma/ITI holder in any discipline
- Hardware & Networking, MCSE and CCNA preferred
- 0 – 5 years of work experience
- Hands on experience in Trouble shooting of Networking and Hardware
ACT Fibernet Careers 2025 Application Process
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We wish you the best of luck in your ACT Fibernet Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.