About Wipro Walkin Drive 2025

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With nearly 245,000 employees and business partners across 65 countries, we deliver on the promise of helping our clients, colleagues, and communities thrive in an ever-changing world.

Wipro Walkin Drive 2025 Details

Company Name	Wipro
Job Role	HR Operations
Job Type	Full Time
Job Location	Mumbai
Education	BA/B.Com/B.Sc/ MA, M.Com/ MBA / PGDM
Career Level	0 – 1 Years
Walkin Drive	27 January 2025
Company Website	www.wipro.com

Job Description For Wipro Walkin Drive 2025

Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.

Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.

Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.

Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.

Follow standard processes and procedures to resolve all client queries.

Resolve client queries as per the SLAs defined in the contract.

Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Relevant Experience – Any/Basic MS Excel Category

Back office/Data handling or data management Working Conditions

Fixed Night shift (5 days working). Saturdays and Sundays are fixed off.

Education Skills –Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM B.Tech & MBA full time freshers are not eligible

Note : Looking for immediate joiners or who can join within 10-15 days

Wipro Walkin Drive 2025 Application Process

We wish you the best of luck in your Walkin Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.