Thermo Fisher Scientific Recruitment 2025 | Customer Service Representative

About Thermo Fisher Scientific Recruitment 2025

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

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Thermo Fisher Scientific Recruitment 2025 Details

Job Description For Thermo Fisher Scientific Recruitment 2025

As a Customer Service Representative I at Thermo Fisher Scientific Inc., you will play a crucial role in providing top-notch customer service and support to our valued clients. Your main responsibilities will include:

• Responding promptly and efficiently to customer inquiries via email
• Resolving customer complaints and ensuring customer satisfaction
• Processing orders, forms, applications, and requests accurately and promptly
• Keeping records of customer interactions, transactions, comments, and complaints
• Communicating and coordinating with internal departments to ensure customer needs are met
• Identifying and assessing customers’ needs to achieve effective solutions
• Providing product information and recommendations to customers
• Ensures that performance metrics / SLAs are met
• Ensure adherence to all internal / external processes defined

To be successful in this role, you must possess the following qualifications and skills:

• A proven track record of delivering flawless customer service
• Excellent written and verbal communication and interpersonal skills
• Excellent problem-solving skills and a customer-centered approach
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in using customer service software and tools
• Preferably Bachelor’s degree (Arts, Science, Commerce, Business Administrations)
• 0 – 1 year experience
• Flexible to work the night shift

Thermo Fisher Scientific Recruitment 2025 Application Process

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Thermo Fisher Scientific Recruitment 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.