About TE Connectivity Off Campus Drive 2025
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more.
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TE Connectivity Off Campus Drive 2025 Details
| Company Name | TE Connectivity |
| Job Role | Customer Service Associate |
| Job Type | Full Time |
| Job Location | Bangalore |
| Education | Any Graduate |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.te.com |
Job Description For TE Connectivity Off Campus Drive 2025
This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:
Extraordinary Customer Experience (ECE) and Customer touch point
On-going efforts to drive ECE by interacting professionally for your internal and external customers. KPI’s are STR, CES, FCR, and efficiency.
Satisfaction Management
Support the execution of improvement actions based on Net Promoter Score (NPS) and transactional surveys. Metric – NPS/Transactional Survey
Customer Relationship & Satisfaction
- Central point of contact for Customer on all daily inquiries and provides timely follow up and resolution of issues and inquiries
- Proactive communication to Customer and liaise with parties to come up with solutions for open and upcoming matters. Customer visits might be required
- Seek regular informal and formal feedback via transactional surveys or via phone and e-mail during daily communications
Manage Service Delivery Process / Execution
- Manage escalations for your customers.
- Review quote and order requirements, create scheduling agreements, clear blocks, workflows daily, monitor critical shipments
- Follow up on quotes and quality issues
Manage Interfaces & Build Service Culture
- Act as voice of the Customer for internal support departments
- Participate in development training and process improvement projects to expand and challenge learning new ideas and processes
- Take ownership for actions and follow through on tasks until resolved
Desired Candidate Profile:
EDUCATION/KNOWLEDGE
Graduate in any field, 12+3 and German B2 level
QUALIFICATIONS & EXPERIENCE
Customer Focus, Organizational Agility, Communication Skills, Problem Solving, Drive for Results, Good working knowledge of English and German language, Action Oriented, Detail Oriented and Business Acumen, minimal bachelor’s degree. SAP experience (SD module) is a big advantage.
All candidates are required to be fluent in English and the language being hired for.
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TE Connectivity Off Campus Drive 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your TE Connectivity Off Campus Drive 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
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Placement Papers ( Rs 99 ) 
