About Tata Communications Careers 2025
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
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Tata Communications Careers 2025 Details
| Company Name | Tata Communications |
| Job Role | Engineer – Global Service Operations |
| Job Type | Full Time |
| Job Location | Pune |
| Education | BE/ B.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.tatacommunications.com |
Job Description For Tata Communications Careers 2025
- Analyze, Troubleshoot Network devices for IP MPLS on Cisco, Alcatel Lucent, Nokia platforms , SDWAN network based on Versa, Fortinet, VIPTELA platforms based network using Routing protocols BGP, EIRGP, OSPF, ISIS, etc, switching network based on STP, Access list
- Resolve network problems and faults, Track and establish trends based on pending trouble problems codes/ trouble fix codes.
- Monitor repeat trouble customers issues, forward unresolved issues to expert TAC teams,
- Accountable for understanding and managing services across complex echo systems, cutting across multiple technologies, organisations
- Monitor customer networks and systems according to signed SLA and address issues proactively
- Adherence to quality work and customer satisfaction.
- Shift handover or case handover report preparation for next shift
- Workload distribution in individual shifts
- Escalation Management with suppliers
- Internal escalation Management.
- Bridge call handling during incidents.
Desired Skill sets
- Hands on experience working on Routers ( Cisco, Alcatel Lucent, Nokia gears), Switches( Cisco, Huawei, Nokia ) SDWAN devices ( Versa, Fortinet, Viptela platforms ), Transmission platforms ( Cisco ASR, Turin, Ciena, Huawei, Tejas )and similar devices,
- Strong understanding and Trouble shooting skills on Technology platforms, should be able to diagnose the IP MPLS, Transmission technologies (SDH, Ethernet, DWDM, Layer1), Direct Internet Access( Internet Products), Voice, Mobility and Cloud services ( AWS, Google, Assure). SDWAN, Security knowledge will be additional advantage.
- Experience working on ServiceNow ITSM based ticket system, Shall be managing the Trouble ticket queue flow, Change request management module, Problem management module
Tata Communications Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Tata Communications Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
Placement Papers ( Rs 99 ) 
