About Sutherland Recruitment 2025
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. At Sutherland, we are a leading global business and digital transformation partner. Our services span a diversified range of categories, from Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We work with iconic brands worldwide, and we bring them a unique value proposition through market-leading technology and business process excellence.
Candidates Also Apply : Sutherland Off Campus Drive
Sutherland Recruitment 2025 Details
| Company Name | Sutherland |
| Job Role | Customer Support – Associate |
| Job Type | Full Time |
| Job Location | Mumbai |
| Education | Any Graduate |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.sutherlandglobal.com |
Job Description For Sutherland Recruitment 2025
Candidates Also Search: Fresher Jobs
- Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat.
- Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs).
- Take full ownership of each interaction with proactive problem-solving and excellent customer service.
- Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light.
- Maintain customer records and call documentation in our systems with precision.
- Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.
- Suggest process improvements and flag recurring customer issues through proper channels.
Qualifications:
- Good verbal and written communication skills in English.
- Strong customer service mindset with good communication skills.
- Ability to empathize with customers, manage time effectively, and work independently.
- High school diploma or equivalent and above.
- 0–2 years of experience (freshers welcome!).
Candidates Also Apply : Sutherland Careers
Sutherland Recruitment 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Sutherland Recruitment 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
