Sutherland Off Campus Drive 2024 | Associate Account Management

About Sutherland Off Campus Drive 2024

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another.

Sutherland Off Campus Drive 2024 Details

Job Description For Sutherland Off Campus Drive 2024

• Take a high volume of inbound Customer calls on a variety of different issues e.g. product enquires, billing/refunds, etc 
• Update and input Customer details and contact notes accurately into the system(s)
• Resolve Customer problems in a timely fashion & Deliver on Customer commitments
• Liaise with other departments within program in the event a Customer call cannot be resolved at first point of contact, e.g. Conflict on Billing or Refund Issues
• Achieve and maintain required metrics and goals

Qualifications

• Minimum HSC or Graduation

Additional information

• High level of spoken English with great American culture understanding
• Experience in providing fantastic customer service on the phone.
• Amazing phone presence (people can literally hear you smiling).
• Fluent comprehension and composition skills while communicating and retaining shared thoughts.
• Ability to manage and maintain required communication pace
• Ability to maintain and manage active engagement during communications

Sutherland Off Campus Drive 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Sutherland Off Campus Drive 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.