Want Job Alerts? Join UsAbout Sharechat Careers 2024
ShareChat is India’s leading social media platform that operates exclusively in Indic languages. We empower our 160 million strong monthly active user community to share their opinions, record their lives and make new friends – all within the comfort of their language of choice. Our short video platform Moj, is today India’s preferred short video destination with tens of millions of users from across the world.
Sharechat Careers 2024 Details
| Company Name | Sharechat |
| Job Role | Intern – User support |
| Job Type | Internship |
| Job Location | Bangalore/ Remote |
| Education | Any Graduate |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.sharechat.com |
Job Description For Sharechat Careers 2024
What you’ll do:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team productivity targets and call and email handling targets
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers and create WOW experience
- Resolve customer complaints via phone, email, chat or social media
- Use outbound means to reach out to customers and verify account information.
Who you are :
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone /Email and Chat contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of character
- Excellent communication in your regional language , English & Hindi (Reading, Writing, Speaking)
- Ability to multitask, prioritize, and manage time effectively
- Basic knowledge of Microsoft Excel/ Google Sheets
- Any Graduate Degree.
Sharechat Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Sharechat Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
