About Sectigo Careers 2025
Our automated cloud-native platform provides a single view of all digital certificates, regardless of their origins, to secure humans, devices, and workloads. We help customers reduce the cost and complexity of their IT investments, protect their data, safeguard their reputations, and preserve their customer interactions.Customers large and small trust Sectigo to prevent today’s outages, and embrace tomorrow’s quantum computing advances. We keep the lights from going dark.
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Sectigo Careers 2025 Details
| Company Name | Sectigo |
| Job Role | Web Security Analyst |
| Job Type | Full Time |
| Job Location | Chennai |
| Education | BE/ B.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.sectigo.com |
Job Description For Sectigo Careers 2025
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- Provide first-level technical support to customers by actively listening, diagnosing, and resolving technical issues promptly and effectively.
- Guide customers through troubleshooting procedures, step-by-step instructions, and potential solutions to resolve their technical problems.
- Documentation: Maintain accurate and detailed records of customer interactions, issues, and resolutions in our ticketing system.
- Escalate complex technical issues to Level 2 or Level 3 support, when necessary, while ensuring proper documentation and communication.
- Educate customers on product features, functionality, and best practices to enhance their overall experience.
- Collaborate with other departments, such as product development and quality assurance, to provide feedback and suggestions for improving products.
- Knowledge Sharing: Stay up to date with product knowledge and industry trends to effectively support customers and assist with continuous improvement of support processes.
- Work, shadow, and learn closely with other senior team members on everyday functions.
- Other duties as assigned and related to the nature of this role and company initiatives.
Qualifications
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Education:
- Completion of a 3-year degree is strongly preferred to be considered for this role.
Experience
- Proficient computer skillset is preferred. Confidence with DNS, FTP, and hosting platforms is strongly preferred.
- Previous experience in a customer service or technical support role is preferred.
Ideal Candidate Profiles, Talents, And Desired Qualifications
- Excellent communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Willingness to learn and adapt to new technologies and software.
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Sectigo Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Sectigo Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
