About RSM Off Campus Drive 2026
RSM is a leading global network of assurance, tax and consulting firms focused on the middle-market. We share skills, insight and resources, as well as a client-centric approach that is based on a deep understanding of your business. This is how we empower you to move forward with confidence. This is The Power of Being Understood.
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RSM Off Campus Drive 2026 Details
| Company Name | RSM |
| Job Role | IT Support Analyst 1 |
| Job Type | Full Time |
| Job Location | Hyderabad |
| Education | BE/ B.Tech |
| Career Level | 0 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.rsm.global |
Job Description For RSM Off Campus Drive 2026
The Service Desk Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. They will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. Additional responsibilities to include:
Provides technical support by phone and live chat to customers relating to effective use of technologies including computer, mobility, voice, network connectivity, and various software applications.
Support and maintenance of PCs including but not limited to:
- Complete PC setup and deployment for new employees using standard hardware, images, and software.
- Train new employees on the use of PC and other networked equipment using standard training documents.
- Assign users and computers to proper business groups in Active Directory.
- Perform timely workstation hardware and software upgrades.
- Troubleshoot and resolve hardware, connection, and software issues reported
- Coordinate with authorized vendor for PC hardware repair.
- Monitor and remove virus, spy-ware, and other non-authorized software.
- Maintain and/or coordinate local hardware inventory
- Maintain local office network devices and print server
- Install and upgrade network devices as required
- Report server issues to appropriate networking teams and assist in troubleshooting
- Setup and maintain network printers, scanners, and multi-function devices as well as facilitate repairs
Complete various projects and tasks as assigned as such:
- IT focus groups
- Remediation projects (OS and Hardware).
- Reconciliation of licenses associated with locally purchased software.
- Coordinate with local vendors for cabling, HVAC, phone system, printer/fax, and other IT related facilities maintenance.
- Tasks related to potential office remodels or relocations
- Support firm software
- Support Desktop Management with post-mass deployment issues of standard software
- Provide IT support for local software within region
- Upgrade local server software as necessary
EDUCATION
- Associate degree in Information Systems, Business, or related field, or equivalent experience.
TECHNICAL/SOFT SKILLS
- Working knowledge of hardware and applications including but not limited to:
- Microsoft Windows OS, MS Office Suite, asset management, Microsoft Active Directory, computer imaging software, ServiceNow, endpoint security & protection, enterprise backup solutions, hard disk encryption software, PC hardware, printers, and other networked equipment.
SPECIAL REQUIREMENTS SPECIFIC TO JOB
- Excellent verbal and written communications
- Demonstrates a working knowledge of the technology tools required within assigned responsibilities
- Effective organization and time management skills
- Ability to manage multiple tasks
- Strong attention to detail
- Ability to handle constantly changing flow of traffic, remain productive during slow times, be able to multitask effectively during busy times and exercise patience and professionalism during stressful situations.
- Ability to work in a highly collaborative environment and consult effectively with employees at all levels.
EXPERIENCE
- 1-3 years relevant experience in IT or Customer Service.
RSM Off Campus Drive 2026 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your RSM Off Campus Drive 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
