About ResultsCX Careers 2025
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries. Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience.
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ResultsCX Careers 2025 Details
| Company Name | ResultsCX |
| Job Role | Customer Service Representative |
| Job Type | Full Time |
| Job Location | Bengaluru |
| Education | Bachelor Degree |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.resultscx.com |
Job Description For ResultsCX Careers 2025
We are looking for detail-oriented and customer-focused candidates to join our healthcare team in Bangalore. The customer support associate will be responsible for handling healthcare-related queries and processes, ensuring they meet quality standards, compliance requirements, and client expectations. This role is ideal for candidates with experience in healthcare voice/non voice processes and a keen eye for detail.
Responsibilities :
- Handle inbound and outbound calls related to US healthcare queries such as prior authorization billing, claims, or patient support.
- Provide accurate information while maintaining professionalism and empathy.
- Process and manage healthcare-related documentation, claims, and billing records.
- Ensure all data entry and updates are accurate and timely.
- Handle email and chat support as required.
- Collaborate with cross-functional teams to resolve customer concerns.
- Adhere to compliance standards and data privacy regulations in healthcare (e.g., HIPAA).
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Experience Required:
- Minimum 6 months of experience in healthcare BPO or similar domain.
Key Skills & Requirements:
- Typing Speed: Minimum 28 words per minute (WPM) with 98% accuracy.
- English Proficiency: B2 level or higher (excellent verbal and written communication skills).
- Basic understanding of US healthcare processes (claims, billing, or customer support preferred).
- Strong attention to detail and ability to work in a fast-paced environment.
- Proficiency in using MS Office tools and CRM systems is a plus.
ResultsCX Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your ResultsCX Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
