About Optum Careers 2024
Optum is a health services and innovation company on a mission to help people live healthier lives and to help make the health system work better for everyone. Optum, part of the UnitedHealth Group family of businesses, is powering modern health care by connecting and serving the whole health system across 150 countries. We combine cutting-edge technology, the worldโs largest health care database and vast expertise to improve health care delivery, quality and efficiency.
Optum Careers 2024 Details
Company Name | Optum |
Job Role | Desktop Engineer |
Job Type | Full Time |
Job Location | Chennai |
Education | BE/ B.Tech/ Certification |
Career Level | 1 โ 2 Years |
Salary | Not Mentioned |
Company Website | www.optum.com |
Job Description For Optum Careers 2024
We are looking for a friendly, customer-oriented individual to join our team. This position requires you to communicate effectively with users via face to face, phone, email or through an online chat platform to respond to their inquiries.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Install, configure, and troubleshoot desktop hardware, software, and peripherals for end-users
- Respond to support tickets and service requests in a timely and efficient manner, providing effective solutions
- Diagnose and resolve hardware and software issues related to desktops, laptops, printers, and other peripherals
- Maintain inventory records of desktop equipment and ensure timely procurement of new hardware and software
- Perform regular maintenance and updates on desktop systems to ensure optimal performance and security
- Assist in the implementation of IT policies and security measures to safeguard desktop systems and data
- Stay informed about the latest trends and advancements in desktop technologies to improve support services
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- 1+ years of experience working in a desktop support role
- Proven experience as a Desktop Engineer or in a similar technical support role
- Solid knowledge of desktop operating systems (Windows, Linux and macOS) and standard software applications
- Familiarity with network connectivity and basic understanding of IT infrastructure components
- Proficiency in hardware troubleshooting and problem-solving for desktop-related issues
- Proven ability to possess positive energy, be motivated, and eager to learn
- Proven ability to work independently and handle multiple tasks simultaneously
- Proven excellent communication and interpersonal skills to interact with end-users in a friendly and professional manner
- Proven proactive and customer-focused approach to delivering high-quality support services
Preferred Qualifications:
- Bachelorโs degree in computer science, Information Technology, or equivalent experience
- Microsoft Certification professional, CCNA
Physical Requirements:
- Must be able to lift and carry up to 30 pounds
- Must be able to talk, listen, speak, and view electronic equipment
Optum Careers 2024 Application Process
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link will open on new tab on your browser
- Read carefully above job description and double click to apply online
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted, details will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Note : Apply the job before link Expires
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Optum Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.