Nymble Careers 2024 | Customer Experience Associate

About Nymble Careers 2024

We make everyday eating, happy and convenient. We, at Nymble are building Robotic Assistants for the Kitchen – smart kitchen appliances which can cook complete meals autonomously exactly the way you want it. Our effort is to remove all the pain and effort from the process of everyday eating and make it a seamless wonderful experience.

Nymble Careers 2024 Details

Job Description For Nymble Careers 2024

In this role, you’ll be a part of the Customer Success function and key responsibilities shall include but not be limited to –

• Manage all customer-centric communication channels – apps & website chat flows while maintaining process metrics
• Handle customer concerns & requests – direct them towards appropriate solutions/alternatives and follow up with cross-functional teams to ensure customer satisfaction.
• End to End ownership of customer relationships. This is an external-facing role where you shall be in direct touch with our users based in the USA
• Effectively manage the customer lifecycle pipeline through CRMs tools.
• Ensure streamlining, identifying any roadblocks in processes, and communicate to management
• Working on Community Engagement strategies to improve user engagement and retention to minimize churn

What makes you a match for us? 

• Exceptional English communication with clear diction – the experience of supporting US-based customers/clients is a plus
• Should understand the product Ins and Outs and be able to communicate the same effectively
• Intermediate Excel skills and should be comfortable with tech tools and streamlining processes as much as possible
• Should be process-driven, an effective communicator, and appreciate a dynamic work environment
• Patience, empathy, strong interpersonal & relationship building skills
• Willingness to work on US timings (10 pm to 7 AM IST)

Nymble Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY DIRECT LINK !

We wish you the best of luck in your Nymble Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.