MoEngage Careers 2024 | Associate Solutions Engineer

About MoEngage Careers 2024

MoEngage is an insights-led customer engagement platform for the customer-obsessed marketers and product owners. We help you delight your customers and retain them for longer.

With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization – in one dashboard

MoEngage Careers 2024 Details

Job Description For MoEngage Careers 2024

• Investigating, troubleshooting, diagnosing and resolving technical issues in a cloud/SaaS environment
• Communicating effectively (both verbal and written) with our customers and internal stakeholders 
• Customer obsessive and roll up the sleeve attitude to help resolve customer issues or queries with a minimum resolution time
• Adding recurring issues to knowledge base articles or FAQs to minimize the turnaround time on closing support tickets
• Give constant and constructive feedback to team leads , product and engineering team to improve customer experience and suggest process improvements.
• Problem solving, having a natural curiosity and demonstrating the ability to learn rapidly
• Communicating well with different audiences (developers, technical and non-technical users)
• Should be flexible to work in shifts based on business requirements, including night shifts

Preferred Skills:

• Adept in any one or more programming languages like Python,Java,Javascript,Angular,React, HTML/CSS
• Exposure to Linux/Unix operating systems and REST API
• Exposure to Database (SQL/Mongo) would be a huge plus
• Exposure and hands on experience in one of the following like AWS,Kafka and ElasticSearch would be highly preferred
• Excellent communication skills in written and spoken English

MoEngage Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your MoEngage Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.