About LimeChat Off Campus Drive 2026
Founded by Nikhil Gupta and Aniket Bajpai, alum of IIT Delhi, LimeChat is world’s first Level 3 AI, human-level chatbot startup that enables D2C brands leverage conversational marketing and provide industry-best customer support automation. By using the power of human-level AI conversations LimeChat is currently able to increase campaign conversions by 3x, reduce support workloads by 70%, and improve customer satisfaction by creating the most compelling user experiences for D2C brands. We have quickly grown to service 250+ clients and build a team of 60+ rockstars. Our clientele includes top D2C brands of India such as Wow Skin Science, Mosaic Wellness, Mamaearth, Neeman’s, etc.
Candidates Also Search: Allstate Careers 2026 | Associate – Operations
LimeChat Off Campus Drive 2026 Details
| Company Name | LimeChat |
| Job Role | Customer Success Ops |
| Job Type | Full Time |
| Job Location | Bengaluru |
| Education | BE/ B.Tech |
| Career Level | 0 – 2 Years |
| Salary | Not Mentioned |
| Company Website | www.limechat.ai |
Job Description For LimeChat Off Campus Drive 2026
Our CSMs manage dozens of brands each. Your mission: build the playbooks, automations, and data plumbing that let them focus on strategy — while the boring bits run themselves. You’ll be the first hire in CS Ops, with a direct line to Growth and Product.
Responsibilities
- Automate the lifecycle: Configure onboarding, adoption, renewal, and expansion workflows in HubSpot/Salesforce and WhatsApp campaigns.
- Own tooling: Evaluate, implement, and maintain CS platforms (Vitally, Planhat, or custom dashboards) and ensure data flows are accurate.
- Build dashboards & alerts: Use Google Sheets / Looker Studio to surface health scores, churn risks, and NRR upsell signals.
- Process documentation: Create SOPs, templates, and internal wikis so every CSM follows the same gold‑standard playbook.
- Ticket hygiene: Manage task boards, SLA trackers, and escalations—partnering with Support, Product, and Engineering.
- Continuous improvement: Analyse CS operations metrics (FRT, TTR, NPS) and lead kaizen projects that move the needle.
Candidates Also Search: BE/ B.Tech Jobs
Must-haves
- 0–1 yr in operations, CS, or RevOps (internships welcome).
- Comfortable with Excel/Google Sheets formulas, pivots, and data‑cleaning.
- Exposure to a CRM (HubSpot, Salesforce, or Freshworks) and a hunger to master automation workflows.
- Detail‑obsessed and process‑driven—your Notion pages are a work of art.
- Clear communicator who can juggle multiple stakeholders and deadlines.
- Growth mindset: you learn fast, ask questions, and iterate.
Nice‑to‑have
- Basic SQL for ad‑hoc queries.
- Experience with customer success tools (Gainsight, Vitally, Planhat) or marketing automation (Braze, MoEngage).
- Familiarity with SaaS metrics (NRR, GRR, CSAT).
LimeChat Off Campus Drive 2026 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your LimeChat Off Campus Drive 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
