About LeadSquared Careers 2026
LeadSquared is a new-age SaaS CRM platform that provides end-to-end sales, marketing, and onboarding automation solutions. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 2000+ enterprises across 40 countries enhance their sales efficiency.
Candidates Also Search: Technical Support Engineer Jobs
LeadSquared Careers 2026 Details
| Company Name | LeadSquared |
| Job Role | Associate Application Support Engineer |
| Job Type | Full Time |
| Job Location | Bengaluru |
| Education | BE/ B.Tech |
| Career Level | 0 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.leadsquared.com |
Job Description For LeadSquared Careers 2026
We are seeking a skilled Associate Application Support Engineer to join our Customer Engineering Team within the Engineering Organization. In this role, you will provide expert support for customer issues escalated to engineering, troubleshooting and resolving complex problems to ensure timely and effective solutions that enhance customer satisfaction.
You will collaborate closely with cross-functional teams including Engineering, Product, Customer Support, DevOps, and SRE to accelerate issue resolution, improve product stability, and deliver an exceptional customer experience. Ideal candidates possess strong technical acumen, problem-solving skills, and the ability to communicate effectively across teams to drive continuous improvement and faster resolution cycles.
Key Responsibilities
- Diagnose and resolve complex customer escalated technical issues that Tier I & Tier II could not resolve related to product features, configurations, and integrations.
- Perform Detailed Diagnostics (Troubleshoot via logs, SQL, APIs and Code), Bug Fixes and Root Cause Analysis of Application and Infrastructure issues.
- work closely with Engineering, Product, Customer Support, DevOps and SRE teams to resolve issues and improve product quality and reliability.
- Create and update technical documentation, FAQs, and Knowledge base articles to support lower tier teams.
- Implement Configuration Changes, Software patches, bug fixes, and system enhancements that may sometimes involve code changes also.
- Provide Technical Guidance & share best practices to Tier 1 and Tier 2 Teams, Deliver Technical Trainings to Global Profession Services Teams.
Required Skills & Experience
- 1–3 years of experience in SaaS product support or application support.
- Strong technical troubleshooting skills. Technical acumen, Problem-solving skills
- Working knowledge of APIs, SQL, web technologies (HTTP, JavaScript basics).
- Experience in working on tools like New Relic, Loggly, etc.
- Familiarity with SaaS platforms, CRM, or Marketing Automation is a plus.
- Excellent problem-solving and communication skills.
- BE or BTech in Computer Science, IT, or a related field.
LeadSquared Careers 2026 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your LeadSquared Careers 2026. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
