About LeadSquared Careers 2025
LeadSquared is a new-age SaaS CRM platform that provides end-to-end sales, marketing, and onboarding automation solutions. The company specializes in solving sales challenges for high lead-volume, high-velocity businesses that have multiple sales channels and teams. Currently, LeadSquared is helping 2000+ enterprises across 40 countries enhance their sales efficiency.
Candidates Also Search: Internship Jobs
LeadSquared Careers 2025 Details
| Company Name | LeadSquared |
| Job Role | Intern – Product Support |
| Job Type | Internship |
| Job Location | Bengaluru |
| Education | BE/ B.Tech |
| Career Level | 0 – 1 Years |
| Salary | Not Mentioned |
| Company Website | www.leadsquared.com |
Job Description For LeadSquared Careers 2025
Candidates Also Search: Fresher Jobs
As a Product Support Intern, you will be the first line of support for our customers, helping them solve product-related issues, ensuring they are getting the most out of our platform, and enabling a smooth onboarding process. This role is ideal for someone who enjoys problem-solving, working with customers, and has a technical mindset.
You will gain hands-on experience in customer support, SaaS products, CRM platforms, and customer success operations, while working closely with cross-functional teams including Product, Engineering, and Sales.
- Take complete ownership of customer-reported issues and ensure resolution from start to finish.
- Research, troubleshoot, and resolve product or technical issues related to the LeadSquared platform.
- Respond to customer queries via phone, email, chat, or remote desktop tools in a timely and professional manner.
- Accurately diagnose customer problems by asking targeted, relevant questions to identify root causes.
- Ensure all tickets are resolved within the defined Service Level Agreements (SLAs).
- Assist in onboarding new customers by delivering Admin and User training (both virtually and on-site if required).
- Work collaboratively with internal teams to escalate and resolve more complex issues.
- Document known issues, FAQs, and best practices to enhance the knowledge base.
- Act as a voice of the customer to report recurring problems and usability challenges to the product team.
- Strive to keep customers delighted, engaged, and informed throughout the support cycle, contributing to high customer retentionrates.
Candidates Also Search: Graduate Engineer Trainee Jobs
What We’re Looking For
- Currently pursuing or recently completed a bachelor’s degree in computer science, Information Technology, or a related field.
- Strong understanding of web applications, APIs, databases, and technical support fundamentals.
- Excellent problem-solving skills with a logical and analytical mindset.
- Clear communication skills (written and verbal) and a strong command of the English language.
- Customer-centric attitude with the ability to remain patient and professional under pressure.
- Willingness to learn quickly in a fast-paced, evolving environment.
- Prior experience in tech support, internships, or customer service is a plus but not mandatory.
LeadSquared Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your LeadSquared Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
