Kayzen Careers 2024 | Platform Support Specialist

About Kayzen Careers 2024

Kayzen powers the world’s best mobile marketing teams to take programmatic in-house. Built on the three key pillars of performance, transparency and control, Kayzen is a software platform which enables leading app developers, agencies and entrepreneurs to run programmatic user acquisition, retargeting, and upper funnel campaigns in-house with an unprecedented scale of >160bn daily ad requests from 1.4bn+ unique daily users worldwide. Kayzen is accessible through its APIs or user interface and supports mobile video, playable / MRAID, native and banner ad campaigns.

Kayzen Careers 2024 Details

Job Description For Kayzen Careers 2024

As our Platform Support Specialist, your primary focus will be to support customers and internal teams with expert knowledge on how to use our product, manage Ad moderation and help with troubleshooting. In particular, you will externally have interactions with our customers, and internally with our customer success, product, data analytics /science and engineering teams. Apart from your primary tasks, we expect you to have a growth mindset on contributing to Kayzen’s success.

• Troubleshoot and answer clients’ questions in a timely manner while providing first-class client satisfaction
• Support the ongoing setup, maintenance and troubleshooting of campaigns
• Manage end-to-end ad moderation for our self-serve clients
• Work with Customer Success and Product Teams to identify and develop solutions that automate and improve internal and client trafficking operations
• Provide clients with proper documentation when required as well as ad hoc querying of relevant databases
• Conduct end-to-end creative testing across different exchanges whenever there are issues or new creative templates to be tested

Requirements

• 1+ years of experience in B2B customer support
• Understanding of key statistical concepts and a high level of analytical abilities
• Strong troubleshooting and problem-solving skills
• Strong verbal and written communication skills
• High attention to details and diligent working style
• Previous industry experience in Adtech/Martech/Performance Marketing

Kayzen Careers 2024 Application Process

• Eligible candidates are advised to open online Apply Link ( Link given bellow).
• This link will open on new tab on your browser
• Read carefully above job description and double click to apply online
• Fill all your academic qualification, skill experience and other mandatory details.
• Upload your resume.
• Check the details before submitting.
• If you are shortlisted, details will be shared through e-mail or phone call
• interview and Venue details also will be shared to shortlisted candidates through e-mail.
• Note : Apply the job before link Expires

DOUBLE CLICK TO APPLY ONLINE !

We wish you the best of luck in your Kayzen Careers 2024. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.