About Kaseya Careers 2025
Kaseya is the leading global provider of AI-powered cybersecurity and IT management software. Through its customer-centric approach and renowned support, Kaseya delivers best-in-breed technologies that empower organizations to seamlessly manage IT infrastructure, secure networks, backup critical data, manage service operations and grow their businesses. Kaseya offers a broad array of IT management solutions from industry-leading providers: audIT, ConnectBooster, Datto, Graphus, ID Agent, IT Glue, Kaseya, RapidFire Tools, RocketCyber, Secure Payments, Spanning Cloud Apps, TruMethods, Unitrends and Vonahi.
Kaseya Careers 2025 Details
| Company Name | Kaseya |
| Job Role | Help Desk Engineer |
| Job Type | Full Time |
| Job Location | Bangalore |
| Education | Any Degree |
| Career Level | 1 – 3 Years |
| Salary | Not Mentioned |
| Company Website | www.kaseya.com |
Job Description For Kaseya Careers 2025
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- Provide Tier 1 support for desktops, laptops, mobile devices, printers, and peripherals.
- Troubleshoot issues related to Microsoft 365, Windows OS, Exchange Admin, Google Workspace, and VPN/Wi-Fi connectivity.
- Resolve incidents and service requests using ITSM tools and follow ITIL best practices.
- Maintain accurate documentation of issues and resolutions in the help desk system.
- Escalate complex issues to appropriate teams while ensuring timely follow-up.
- Collaborate with global IT teams to support onboarding/offboarding and hardware provisioning.
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Requirements:
- 1–3 years of experience in a Help Desk or IT Support role.
- Strong knowledge of Microsoft domain environments, Active Directory, Windows and Mac OS.
- Familiarity with ITSM tools and ticketing systems.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN).
- Excellent communication and interpersonal skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Certifications like CompTIA A+, ITIL Foundation, or Microsoft Certified: Modern Desktop Administrator Associate.
- Experience supporting global teams across multiple time zones.
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Kaseya Careers 2025 Application Process
DOUBLE CLICK TO APPLY ONLINE !
We wish you the best of luck in your Kaseya Careers 2025. May your talents shine, and may you find the perfect opportunity that not only meets your professional goals but also brings joy to your everyday work.
