User Assistance Developer

• Gain in-depth knowledge of the capabilities and value of the 3DEXPERIENCE platform.
• Understand SIMULIA apps and become the documentation expert for the SIMULIA software subject areas to which you are assigned.
• Gather technical information through hands-on software testing, reviewing specifications, and meeting with subject matter experts and other stakeholders.
• Write and edit user guides, as well as in-app user assistance (for example, tooltips, diagnostic messages, and guided tours) and videos.
• Leverage AI-powered tools to accelerate technical content creation, review, and validation and to automate repetitive documentation tasks while ensuring technical accuracy, consistency, and adherence to DS style guidelines.
• Develop and document industry-based engineering examples and tutorials.
• Write documentation in XML format using industry-standard tools.
• Design and implement information architecture projects.
• Define, prototype, and deliver new user assistance delivery mechanisms.
• Define and leverage user assistance analytics data to capture user goals and expectations and work to ensure the user assistance delivered meets users’ needs.
• Use SIMULIA products regularly and provide usability feedback.

Qualifications:

Bachelor’s degree in engineering, Mechanical Engineering preferred.

Required Skills:

• Fluency in English, with strong written and verbal communication skills.
• Experience writing end-user technical documentation is a plus.
• Ability to explain complex engineering applications to users.
• Passion for combining engineering, teaching, and helping others.
• Ability to work with users and product managers to understand engineering and business requirements.
• Familiarity with producing LLM-friendly content and with AI-powered tools such as Cursor and Claude to support content generation and review.
• Ability to work on multiple projects simultaneously and to meet deadlines
• Ability to work in a fast-paced environment that demands continuous, independent learning about highly technical subjects.
• Knowledge of Abaqus or similar FEA software is a plus.