Technical Support Engineer

• Ensure to comply with the company's safety, health and environmental management regulations.
• Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and providing on-site remedial support.
• Ensure non-warranty replacement to customers for respective region on time.
• Customer return valve Document tracking and ensure proper service and return to customer. 
• Co-ordination with Service Team and cross-functional teams for Service Activity
• Understanding and following safety requirements for equipment design, troubleshooting, and operation.
• Ensuring proper shutdown service activity with documentation and feedback from Customer end 
•  Ensure Warranty/ Non-warranty replacement to customers for respective region on time.
• Timely submission of service report and solutions provided to the customers.
• B.E/B. Tech /Diploma /ITI or any degree
• Ability to work in with minimum supervision 
• 0-2 years experience in service 
• Physical demands:
  • Must be able to lift to 3 Kilogram weight. 
  • Must be able to distinguish colors 

Work environment: 

Manufacturing environment 

Who You Are:

You stay aligned with your goals and stay productive.  You use systems and technology to stay on track

Education:

For This Role, You Will Need:

Preferred Qualifications that Set You Apart:

• Experience in Solenoid valves handling, and Knowledge of field instrumentation pressure, Flow & Temperature. 
• Proficiency in Hindi and English language. 
• Willing to travel approximately 75% (within country and region).
• Excellent written and verbal communication skills.