Operations Associates (Entry level - Night Shift)

We are currently seeking entry-level Operations Associates to join our growing team immediately. This role is critical to supporting daily operations and ensuring a seamless experience for both clients and candidates.

Key Responsibilities

• Assist with candidate processing, including submissions to clients and interview scheduling
• Respond to client inquiries via email and phone
• Prepare and maintain staff activity reports
• Collect and track weekly timesheets
• Support new hire onboarding activities (offer letters, background check processing, etc.)
• Perform additional tasks as assigned

Requirements

• Associate's or Bachelor’s degree in Business, Communications, or a related field
• 0–1 year of experience; customer service–related experience preferred
• Strong English communication skills (verbal and written) with the ability to clearly explain complex information
• Proficiency in MS Office, particularly Word and Excel
• Ability to work night shifts (6:30 PM – 4:30 AM IST)
• Reliable high-speed internet connection (50–70 Mbps broadband/WiFi)
• Desktop or laptop with Intel i5 / AMD Ryzen 5 (or equivalent), with a minimum of 8GB RAM, running Windows 10 or Windows 11, capable of supporting VoIP and Microsoft Teams.
• Dedicated, quiet workspace at home free from interruptions
• Interest in building a long-term career with Infosoft