IT Trainee, Industrial Solutions

The role of the ISOL Trainee is distinctive in that it involves rotating through different teams within Magna IT’s (MIT) ISOL sub tower. The incumbent will have the opportunity to be part of various teams, including various SAP teams, Data Interchange & Development (EDI), and Manufacturing Execution System (MES) teams.

Major Responsibilities:

• Administering, support and maintenance of business applications which are operated by teams within ISOL sub towers
• Engage in activities for 1st and 2nd level user support
• Analysis of malfunctions and troubleshooting
• Interface to 3rd level support for issue and problem management
• Manage ticket queue and prioritize work based on impact analysis
• Administration of master data
• Documentation: Prepare technical documentation, keep all internal documentation systems up to date
• Application and user management
• Support for application testing

Knowledge and Education:

Bachelor's Degree or equivalent in Computer Science or a related field of study from a recognized IT program.

Work Experience

New graduates are encouraged to apply.

Skills and Competencies

• Basic understanding of ERP tools, SAP will be an added advantage.
• Proficient in the Microsoft Office product family. Word/Excel/PowerPoint/Visio
• Strong analytical and troubleshooting skills, familiar with incident support and application development lifecycle.
• Excellent written and verbal communication skills in English, with quick comprehension.
• Ability to work independently and collaboratively.
• Flexible and willing to learn new skills and take on new responsibilities.
• Exceptional customer service and interpersonal skills.
• Highly organized, detail-oriented, and able to prioritize work.
• Ability to multitask, work under pressure, and meet critical deadlines.
• Passion for technology, affinity for IT, and good technical understanding.
• Proficiency in German, Mandarin, or Spanish is an asset.