Information Developer, Associate

• Demonstrates technical writing expertise by writing and publishing online user and administrator content, including new release content.
• Researches and organizes content for documentation projects.
• Learns and develops technical writing competency in the company’s writing style.
• Delivers quality documents with minimal errors; edits materials for clarity, organization, and adherence to standards; seeks and implements suggestions from mentors and content analysts
• Works with and learns the company’s software applications to have a strong working base of knowledge from which to write user documentation. Works proactively to build knowledge of assigned applications.

Basic Qualifications:

• Bachelor’s degree in technical writing, information design, business, or computer science or the equivalent level of technical training and work experience
• Demonstrates excellent English language usage skills.
• Effectively uses information development authoring tools, has classroom level exposure to a variety of tools, or demonstrates ability to learn to use new tools quickly.
• Demonstrates PC skills with knowledge of various operating systems, file management tools, and common MS office applications.

Preferred Qualifications:

• Industry-specific knowledge or experience or technical writing internship.
• Familiar with markup languages through either experience or classroom exposure.
• Familiar with graphics tools through either experience or classroom exposure.
• Strong research and writing skills.
• Excellent interpersonal skills; can work well with team members at all levels of the organization.
• Manages time effectively, resulting in maximum overall efficiency and ensuring successful task completion.