Graduate Trainee
Software
- Monitor and support B2B Applications as part of 24*5 support model.
- Monitor Sterling B2B Integrator and Oracle alerts on a daily basis to insure that everything is running with no issues.
- Monitor the Trouble Ticket System for all tickets assigned to the B2B group performing 1st Level analysis on the trouble tickets and gathering required information for processing the trouble tickets.
- Provide Excellent Customer support for both External and Internal Customers
- Work on the Inter company EDI support issues
- Monitor the missing reconciliation reports on daily basis and keep mails to the supplier for the overdue, rejected & partially accepted
transactions. - Work on the Inter company EDI support issues
- Working on the Supplier & Customer issues Trouble Tickets
Qualifications Required: (Education, experience, skills, etc. Please be specific) - 1+ years of experience in JAVA (or) Oracle Development with B.E or B.Tech or MCA computer science back ground.
Technical Skills : C, C++, Core JAVA, SQL, PL/SQL and Oracle.