Consultant

We're looking for a detail-oriented and eager-to-learn individual to join our Risk team as a Consultant for a 12 Months’ of Assignment. In this role, you'll be responsible for monitoring merchant behavior across our payments platform — identifying anything that looks suspicious, unusual, or outside of policy, and making sure it gets the right attention. This is a great entry point into the world of payments risk, with strong mentorship and a clear path to grow.

Responsibilities:

• Monitor merchant accounts on a daily basis, reviewing transaction volumes, patterns, and behavior for any signs of risk or policy violations.
• Review and action alerts generated by our risk monitoring systems; prioritizing cases based on severity.
• Investigate flagged merchants by analyzing transaction data, reviewing business details, and checking for red flags such as unusual spikes, high chargebacks, or suspicious activity.
• Escalate complex or high-risk cases to senior analysts with a well-documented summary of findings.
• Track and record chargeback and dispute trends, highlighting merchants that show consistent issues.
• Maintain accurate and up-to-date case notes and documentation for every review conducted.
• Produce regular reports on merchant portfolio health and share key observations with the team.
• Support senior team members on ad hoc risk projects and merchant reviews as needed.

Requirements:

• 0–2 years of experience in risk, fraud, banking operations, or a related analytical role.
• Strong attention to detail — you catch things others might miss.
• Comfort working with data and drawing basic conclusions from it.
• Proficiency in Excel (filtering, pivot tables, basic formulas).
• Good written communication skills — your case notes and reports need to be clear and concise.
• A structured, organized approach to managing multiple tasks at once.