Associate IT Engineer

Are a proactive and detail-oriented professional with a passion for industrial automation and technical problem-solving. You enjoy troubleshooting complex system issues, collaborating with cross-functional teams, and delivering high-quality support in a fast-paced environment. You are customer-focused, eager to learn, and committed to providing reliable operational support.

What You Bring To The Role

In all positions there are some things that are needed, and others a bonus. We believe these qualifications are needed for you to do well in this role:

• Bachelor’s degree in Engineering, Computer Science, Information Technology, Automation, or a related field.
• 1-3 years of experience in industrial automation, control systems, or application support roles.
• Hands-on exposure to ABB 800xA Distributed Control System (DCS).
• Understanding of system installation, configuration, project setup, and controller engineering concepts.
• Experience with incident management processes and support operations.
• Ability to perform troubleshooting, issue analysis, and root cause identification.
• Knowledge of OPC DA and OPC HDA services and related connectivity issues.
• Familiarity with Batch Management Interface (BMI) concepts and troubleshooting activities.
• Exposure to ABB standard engineering, operation, and support documentation.
• Experience creating and maintaining technical documentation and Knowledge Base articles.
• Strong analytical, communication, and problem-solving skills.
• Ability to work extended hypercare support periods when required.
• You should be fluent in English.