Engineering
Provide technical support via Calls Emails and Tickets, Follow SOPs to diagnose and resolve technical issues. Implementation of Controls Programming Changes, Troubleshooting and resolving platform based deviations.
Job Responsibilities:
- Support & provide service via calls, emails and tickets
- Work on provided offline activities
- Follow given SOP’s and flag any unresolved issues, escalations to L2
- Ability to diagnose and analyze technical problems
- Analyze different systems and energy data to find potential for energy optimization.
- Work on projects that requires data mining, analysis & presentation
- Follows up and meets commitments to customer
- Flexibility towards shifts and week offs as per requirement
Requirements:
- Bachelor’s degree in Electrical & Electronics, Mechanical.
- Experience in BMS or Energy Management Systems.
- Good communication skills and flexible to work in shifts.