BPO
Objective: To handhold Sellers, complete the Company Onboarding Process
Roles And Responsibilities
- Seller/vendor/customer communications experience - both verbal & written
- Vendor Master Management – drive daily operations to ensure all vendor management requests are closed within agreed TAT
- Stakeholder management to resolve escalations and address exceptional scenarios
- Understanding of all commercial points like Commission - GST, Commission
- Daily Interaction with sellers on commercial topics
- Internal stakeholder management - Category / BIO / catalog.
Qualifications & Experience
- Experience in a multi-step process team
- Good knowledge of MS-office and Excel (Basic MIS)
- Experience in seller interactions
- B.Com or any graduate with skills & preferred experience
- Candidates having experience in managing vendor onboarding and KYC preferred
- Having experience in managing third party stakeholders preferred
- Candidates from E commerce / retail background preferred