IQVIA Durham is Hiring: Business Systems Analyst ($47K–$119K)

IQVIA is seeking skilled and motivated professionals for the Business Systems Analyst role in Durham. This is a great opportunity for candidates looking to build a career with a global leader in healthcare analytics, life sciences, and technology solutions. The role offers exposure to enterprise systems, business process improvement, and data-driven decision-making while working alongside experienced teams in a collaborative and innovation-focused environment.

Job Overview

Job Description

This remote position requires availability during Eastern Time hours. Under direct supervision, you will assist in providing systems support to develop and enhance business systems, ensuring effective planning, reporting, and analysis tools for internal functions and client-facing applications. You’ll work closely with another Business Analyst and a software development team to troubleshoot issues, analyze data, and support application enhancements.

Essential Functions

• Assist in defining system scope and objectives through research and fact-finding combined with a basic understanding of business systems and industry requirements.
• Analyze business and user needs, document requirements, and revise existing system logic as necessary under guidance from senior team members.
• Investigate reported issues, perform root cause analysis, and propose solutions before escalating to development.
• Draft clear, professional communications and technical documentation for internal and client stakeholders.
• Collaborate with international clients and cross-functional teams to ensure timely and accurate issue resolution.
• Demonstrate strong organizational skills and attention to detail in managing tasks and documentation.

Qualifications

Required:

• Bachelor’s degree or equivalent experience.
• Strong analytical and problem-solving skills with the ability to work independently and dive into complex issues.
• Excellent organizational skills and attention to detail.
• Clear, concise, and professional communication skills (written and verbal), including the ability to adapt for international stakeholders.
• Proficiency in Microsoft Excel and other standard office tools.
• Ability to learn quickly, take initiative, and work effectively in a collaborative, tight-knit team environment.

Preferred:

• Basic SQL knowledge.
• Prior experience in data analysis or business systems analysis.
• Experience in client support or help desk environments, demonstrating a customer-first mindset.
• Comfort with drafting technical documentation and professional communications.
• Resourceful and proactive approach to problem-solving and continuous improvement.

Selection Process

• Online Application Submission
• Resume Screening
• HR Interview
• Technical or Analytical Assessment
• Hiring Manager Interview
• Final Discussion & Offer Letter

How to Apply

• Visit the official IQVIA careers website
• Search for “Business Systems Analyst” openings in Durham
• Review the eligibility and job requirements
• Prepare your updated resume and relevant documents
• Complete the online application process
• Submit the application and wait for recruiter communication